Terms and Conditions
Welcome to Pollen Dots. By accessing or using our website and services, you agree to be bound by the following terms and conditions, Use of Website:
Our website and content are provided for informational purposes and personal use. You may not reproduce, redistribute, or exploit any content without prior written consent.
● Bookings and Payments:
All travel bookings made through our platform are subject to availability and confirmation. Payments must be completed in full as per the schedule shared at the time of booking.
● Cancellations and Refunds:
Cancellation policies vary per itinerary and will be communicated prior to booking. Refunds, if applicable, will be processed in accordance with those policies.
● User Conduct:
You agree not to misuse our site or engage in behaviour that could harm our reputation or users. We reserve the right to deny access to any user violating these terms.
● Changes to Terms:
We may update these terms from time to time. Continued use of the site implies acceptance of the modified terms. For any queries, please contact: travel@pollendots.com
● Payment Terms:
– A minimum of 50% of the total amount is required to confirm your booking.
– The remaining amount must be paid in full at least 30 days prior to the trip start date.
– For bookings made less than 30 days before the trip, full payment is required at the time of booking.
● Refund Policy:
– Cancellation 30+ days before the trip: 75% refund
– Cancellation between 15–30 days before the trip: 50% refund
– Cancellation between 7–15 days before the trip: 25% refund
– Cancellation less than 7 days before the trip: No refund
Privacy Policy
Your privacy is important to us at Pollen Dots. This policy outlines how we collect, use, and protect your personal information.
● Information We Collect:
We may collect personal details such as name, email, phone number, and travel preferences when you engage with our services.
● How We Use Your Information:
Your information is used to personalise your experience, process your travel bookings, and send updates and offers (with your consent).
● Data Protection:
We implement appropriate security measures to safeguard your data. However, no method of transmission over the internet is 100% secure.
● Third-Party Disclosure:
We do not sell or trade your information. Data may be shared with trusted partners only when necessary for service delivery.
● Cookies:
Our website may use cookies to enhance user experience. You can disable cookies in your browser settings.
● Your Rights:
You may request access, correction, or deletion of your personal data by contacting us at travel@pollendots.com
● Updates to Policy:
We may revise this policy occasionally. Continued use of our services implies consent to the updated policy.
Connect With Us
Let's Create Something Beautiful
Hey there, traveller! If you have questions about trans-formative travel, need guidance on the best routes through rural India, or just want to chat about responsible travelling, reach out to us, and let’s create something beautiful together!
Call Us
To chat with a real person, call or message Soumen at 6295484375. He’s the expert on all things travel, and he loves a good conversation. Feel free to reach out for immediate assistance, expert advice, or to start planning your next adventure.
+91 6295484375
Mail us
Send a note to travel@pollendots.com. We promise to respond fast! Whether you are curious about our trips, have specific questions, or just want to share your travel dreams, we’re here to listen and assist.
travel@pollendots.com
